Your company is experiencing high growth resulting in high demand for IT which the IT dept is not able to keep pace with. You need to help the CIO figure out a strategy to optimize costs & provide an acceptable level of service to scale to business demands. You need to come up with a 1-2 year roadmap on what skills/services will be insourced vs outsourced & nearshored vs offshored. Please feel free to use the free project/task management tools you used in prev homework.