Your first step is to gather as much information as possible. You schedule a meeting with the office manager, Jody. She hands you a bunch of paper input forms as well as reports. Below is a copy of the Invoice.

Jody immediately mentions the following to you:

In addition to the appointment date and time, they also record when the appointment was scheduled.

The name of the person on the invoice is who took care of the person when they came in$.$

The veterinary clinic performs services and tests.

When an animal is seen it is possible to have multiple services or tests performed. Every visit has at least one test performed.

Although a pet can have multiple owners they only record one.