Your friend owns a medium$-$sized company based in Johannesburg, she phones you for advice. She shares that

there are big changes on the horizon at the company, they are moving away from the old HR systems to an

integrated HRIS software package. She is concerned about how the employees will respond to the change as

she senses that the HR employees seem to be resistant to this change.

$($a$)$ Explain to your friend what the likely causes are of this resistance and if fear is common $(1$ mark$).$ Indicate

whether it is normal also for HR employees to resist change $(1$ mark$).$

$($b$)$ Make suggestions on how they can overcome this $(7$ marks$).$