Question
Your head administrator for cardiology is well liked by everyone. He has developed programs to streamline patients access resulting in a significant increase in revenue
Your head administrator for cardiology is well liked by everyone. He has developed programs to streamline patients access resulting in a significant increase in revenue and improved patient satisfaction. He has been intimate with one of the cardiology nurses for quite some time. This nurse has had issues with patient care. It seems that post-operative patients under her care are always complaining of pain more than similar cohorts of patients on the floor. On Monday, the administrator does not show up to work and does not call in to notify anyone of his whereabouts. Later that day while driving home you hear about a drug bust where your administrator was arrested.
As the hospital The Chief Legal Officer(CLO) what are your next steps if any? What is the anticipated impact for your hospital. Describe how you plan to address the nursing issue if at all? How do you plan on putting together a work group? Discuss the financial implications for your hospital. How do you plan on preparing for any public relations issues that might arise?
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