Your journal entries are a place for you to reflect on the information you have read in the chapter and your experiences. Please be honest with yourself. I am the only one who will read these.

The topic: (You must answer both questions. Be sure you clearly label which question you are answering. You don't want for me to miss your answers.)

Question 1: Conflict example

1. Describe one specific example of conflict you encountered at work, school, or an organization in which you are a member. If you have not experienced a conflict in a work, school, or organization, you can use an example from your personal life. I do prefer one related to work or an organization. Provide enough information so that I can understand the circumstances and what the conflict involved including who was being affected by it (please use only first names if possible).
2. Explain how you managed the conflict at that time.
3. Which of the six C's of conflict management were you using?
4. Do you feel this approach to conflict management was the most effective? Why or why not?

Question 2:

1. Which of the six C's of conflict management (communicate, circumvent, confront, conform, compromise, collaborate) have you used the most often in your life?
2. Why do you use it more often than other types?

Grading: