Your laptop starts running slowly and it keeps losing its wifi connection. You experiment with solutions that you can think of$,$ including power cycling the modem. But, it's just not working. You decide to reach out to a friend to see if they can use your wifi and help you try out other possible solutions.

Which troubleshooting technique are you demonstrating?

Using the Five Ws to determine the root cause

Using scripts to work through the problem with your friend

Thinking creatively and acting collaboratively to develop alternate theories

Considering environmental factors for your devices