Your law firm represents an avid free style kayaker, Eric "EJ" Jackson, who bought a Phantom kayak from Dagger. Apparently, after only six months of "average use" in "normal circumstances" the kayak hull has developed a crack. Refunds one month after purchase are not provided, but there may be an argument using the limited warranty provided by the manufacturer to obtain a replacement. just make up a few facts and policies.

Please make a short demand letter, asking the company to help the client.