Your manager observes what you do on your job, taking notes on how you interact with customers and what interactions seem to go well and what interactions do not seem to go well. This: Group of answer choices Measures stable attributes more than behaviors and is therefore less effective than other methods. Makes employees uncomfortable and does not support the strategic purposes of performance management. Could be used with the critical-incident method to measure behavioral effectiveness of employees. May not be used for performance measurement as it invites violations of EEO guidelines but is a good basis for assessing what employees need specific training on