Your organization is experiencing a drop-off in business due to the opening of a newer, more technologically advanced, and better capitalized organization down the street. This organization is owned by one of your former "star" producers, and while they are definitely not hostile on a personal level, this person still wants to take your part of the (you fill in the blank) segment of business. Aside from marketing, which is important but is not a part of this problem, discuss how you will achieve greater efficiency/effectiveness through implementing better project planning, utilization of evidence-based practice (EBP), supply chain management, or whatever else you think may be possible (given your facility's existing operational data) to minimize the impact of this new challenger for your business.