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Your potential new landlord is with you and going through the Management Agency Authority or Exclusive Leasing and Management Authority. She tells you that since

Your potential new landlord is with you and going through the Management Agency Authority or Exclusive Leasing and Management Authority. She tells you that since you did your appraisal she has decided you under-estimated the rental return and now wants to increase it by 20% or she will take the business to your competitors.

What communication skills will you use? Explain what can be done as a property manager and why ?

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