Your project is to get caramel apples to a client by the end of September in time for the Halloween rush. Your company is responsible for acquiring the apples, coating them in candy or caramel, and delivering them to the client. An apple vendor mismanaged its sanitation procedures, causing a listeria outbreak among 1/4 of your supply (you would never be so foolish as to rely on a single vendor). The other vendors are willing to supply the difference, but this may cause a delay in order fulfillment if you wait for all the batches to run before delivering to the client. Question: cost benefit analysis: As a business owner, the cost overruns are going to occur. Business owner must have contingency plan and insurance to mitigate this issue. Business owner has the choice to pass those costs on to the client or ethically maintain the company credibility by being accountable to the issue. As project manager as well as business owner, what is your responsibility and moral ethic to the customer?