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Your research may include: Talking to customers Qualitative or quantitative research Seeking feedback from service delivery colleagues Analysis of competitive environment Analysis of industry and
Your research may include: Talking to customers Qualitative or quantitative research Seeking feedback from service delivery colleagues Analysis of competitive environment Analysis of industry and market trends I:l|:ll:ll:ll:l You are to then develop and submit a written report that outlines your findings, and makes suggestions for improvement. These suggestions should discuss the rationale behind your opinions, along with details on how each suggestion could be implemented
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