Your response was great to read the RCM process and departmental disconnect can lead to administrative staff resentment towards work. Both front-end and back-end operations are involved in the RCM process. Front-end staff register patients, collect insurance information, and perform prior authorization and eligibility tasks. Back-end staff manage claims, denials, and collections. I see you said that putting in the wrong code can lead to billing rejecting it. Do you know any of the codes that medical will use to input