Your task is to create two different messages on different topics. You can choose any two from the following:

• Email reply to customer's complaint
• Email embracing collaboration within your company
• Email communicating the importance of social diversity within your company There are detailed scenarios described for each topic / question. Please read all the text in each question. Your answers / posts should be constructed just like an email starting with Subject, following with the Body of the email and appropriate "Signature". (To, From, Date are not required)