Your team is struggling; there have been missed goals, more complaints, and attendance issues. You believe this is due to a decrease in team morale. What would you be most and least likely to do?
PICK ONE OF EACH
Meet with each team member and discuss how to improve things. Create an action plan based on what you learn.
Hold your associates accountable for the problem. Try to change their attitudes, and challenge them to create a solution. Rely on them to raise morale.
Don't try to fix everything at once. Focus on one key metric and set goals for your team.
Consult with your manager and other high performers. Ask for suggestions on how they keep morale high.