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Your textbook discusses the contribution of cultural sensitivity to leadership effectiveness. Five aspects are: 1. Recognition of nuances in customs 2. Being a multicultural worker
Your textbook discusses the contribution of cultural sensitivity to leadership effectiveness. Five aspects are: 1. Recognition of nuances in customs 2. Being a multicultural worker 3. Recognizing potential problems of cultural misunderstanding 4. Flexibility in dealing with others 5. Eliciting ideas and giving critical feedback Do you think Starbucks failed in any of these aspects when opening stores in Australia? If so, how could they have better demonstrated cultural sensitivity with any of these 5 concepts
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