Your Trainer will allocate you a scenario. If you are allocated this scenario 4 (Checking Incoming Deliveries)you must perform the following:

Part 1 - Discussionc

You are to conduct a meeting to identify each of the participants coaching needs.

Your Trainer will be observing and assessing you completing this task.

Part 2 - Plan

Complete the "Coaching plan template" on the following page which you will use to conduct your coaching session.

Scan and upload (or photograph) this form to your assessment platform and answer a few questions regarding this scenario. You will be given time after the role play to complete this.

Part 3 - Coaching

You are to conduct your coaching session with your colleagues.

You will be conducting your coaching session in the cold room of the Salford College kitchen.

You must communicate effectively the following within 20mins.

• Explain overall purpose of coaching to colleague.
• Explain and demonstrate specific skills.
• Communicate required knowledge and check colleague understanding.
• Advise organisational procedures for completing workplace tasks.
• Provide colleague with opportunity to practise skill and ask questions.
• Provide feedback in constructive and supportive manner.

Remember to provide constructive feedback and use the key principles of training.

• Explanation
• Demonstration
• Review
• Listening to trainee explanation
• Observing and evaluating
• Providing feedback
• trainee demonstration
• Explain and demonstrate specific skills

Your Trainer will be observing and assessing you completing this task.

Part 4 - Monitor

2 of your colleagues will be participating in completing their task as if it is being completed on the job. You are to monitor and evaluate the participants performing the task you have conducted a coaching session. If the participants require it, provide supportive assistance.

You must communicate effectively the following within 10mins.

• Monitor progress of new workplace skills and provide supportive assistance.

Complete the "Progress report template" on the following page whilst observing the participants performing the task.

Your Trainer will be observing and assessing you completing this task.

Scan and upload (or photograph) this form to your assessment platform and answer a few questions regarding this scenario. You will be given time after the role play to complete this.

Information to the student coaching this scenario 4 (Checking Incoming Deliveries)

Coach Instructions

You are the Sous Chef in a restaurant and are in charge of checking that all staff are checking incoming stock before accepting the delivery. You have noticed that lately that there are several items on the shelf that have not been ordered and several items that are missing. You speak with the Head Chef, who informs you that often this happens when people are not checking the order prior to accepting the delivery. The Head Chef asks you to identify who requires coaching, to conduct this training and report back to them.

The colleagues you will be coaching:

Participant 1

• Station Chef. their background is in accounting and is their first Chef position.

Participant 2

• Station Chef

Participant 3

• Kitchen hand

Participant 4

• Chef

Your Trainer will allocate you a scenario. If you are allocated this scenario 5 (Polish Cutlery) you must perform the following:

Part 1 - Discussion

You are to conduct a meeting to identify each of the participants coaching needs.

Your Trainer will be observing and assessing you completing this task.

Part 2 - Plan

Complete the "Coaching plan template" on the following page which you will use to conduct your coaching session.

Scan and upload (or photograph) this form to your assessment platform and answer a few questions regarding this scenario. You will be given time after the role play to complete this.

Part 3 - Coaching

You are to conduct your coaching session with your colleagues.

You will be conducting your coaching session in the cold room of the Salford College kitchen.

You must communicate effectively the following within 20mins.

• Explain overall purpose of coaching to colleague.
• Explain and demonstrate specific skills.
• Communicate required knowledge and check colleague understanding.
• Advise organisational procedures for completing workplace tasks.
• Provide colleague with opportunity to practise skill and ask questions.
• Provide feedback in constructive and supportive manner.

Remember to provide constructive feedback and use the key principles of training.

• Explanation
• Demonstration
• Review
• Listening to trainee explanation
• Observing and evaluating
• Providing feedback
• trainee demonstration
• Explain and demonstrate specific skills

Your Trainer will be observing and assessing you completing this task.

Part 4 - Monitor

2 of your colleagues will be participating in completing their task as if it is being completed on the job. You are to monitor and evaluate the participants performing the task you have conducted a coaching session. If the participants require it, provide supportive assistance.

You must communicate effectively the following within 10mins.

• Monitor progress of new workplace skills and provide supportive assistance.

Complete the "Progress report template" on the following page whilst observing the participants performing the task.

Your Trainer will be observing and assessing you completing this task.

Scan and upload (or photograph) this form to your assessment platform and answer a few questions regarding this scenario. You will be given time after the role play to complete this.

Information to the student coaching this scenario 5 (Polish Cutlery)

Coach Instructions

You are the supervisor at an a-la-carte restaurant, and you have noticed that recently, the cutlery has not been polished correctly There are still streaks and marks all over the handles. You speak to management about your concerns and they have asked you to identify any staff members that may require coaching in this area. They have asked that if you identify any, to please move forward and provide the coaching. Once this has been achieved they would like you to let them know the progress. There are four servers on your shift today, so you decide to begin with this group.

The colleagues you will be coaching:

Participant 1

• Server

Participant 2

• Server

Participant 3

• Server

Participant 4

• Server

What scenario did you complete the coaching role play?

1. Stock rotation

2. Clean planetary mixer

3. PPE

4. Incoming deliveries

5. Polish cutlery

Part 1 - Discussion

Who participated in your role play?

Participant 1 Station Chef/server ?

Participant 2 Station Chef/server?

Participant 3 Chef/server?

Participant 4 Chef/server?

Q1. What is the coaching need identified in your scenario?

Part 2 - Plan

Q3.Please Upload your completed Coaching plan.

Part 3 - Coaching

Q.

What do you think you did well during the coaching session?

Q.

What do you think you could have done better during the coaching session?

Q.

What challenges did you find coaching the other Students? How did you over come these?

Q 5.Please Upload your completed Progress reports

Q7. Write a brief email to your supervisor describing the outcome of your coaching session and the progress you observed.