You're the office manager for a dental clinic in Des Moines, Iowa. The lead dentist is a 70% owner of the practice and after years of resistance, has come around to the idea of adopting an Electronic Dental Record (EDR). He's not very familiar with the various vendors out there and is still concerned about the costs. He starts researching some of the major players online and get frustrated about how these types of business decisions aren't things that were taught during his clinical training. He turns to you as the office manager and asks, "Why do all the vendors keep referring to the total cost of ownership (TCO) for an EDR?" You explain to him that the TCO is important because the upfront cost of initially acquiring the EDR is: 0 / 1 point Only a portion of the total expenditures the dental clinic will need to make in order to acquire and maintain the EDR. Pretty much equivalent to the total expenditures the dental practice will need to make in order to acquire and maintain the EDR. Relevant to the airline and automotive industries, but not crucial in dentistry where the focus needs to remain on keeping patients