Question
Zachary wants to build a decorative wall on his balcony, so that he can hang his flowering plants and creepers. He visited TrustMe Dcors Pte
Zachary wants to build a decorative wall on his balcony, so that he can hang his flowering plants and creepers. He visited TrustMe Dcors Pte Ltd, a Singapore interior design and construction company. Mr. Lee from TrustMe advised Zachary that he should install a new type of wall, made from RePlas. It is a new type of building material, made in Germany from recycled plastic. Mr. Lee said that RePlas was a very stable compound and can withstand huge amount of stress and weight, more than suitable for Zachary's intended use. Zachary expressed his concern that new types of building materials are typically problematic since workers are usually not trained properly to handle such materials. Mr. Lee assured Zachary that all its workers had training in using RePlas to construct walls. Zachary was doubtful about this and asked what type of training Mr. Lee's workers had received. He asked if the training was conducted by professionals in Germany as he only trusted training from the manufacturer. Mr. Lee laughed and said, "Don't worry, all my workers are trained properly." He further added, "We are the most famous in building walls."
Upon hearing that, Zachary went ahead to order the wall. Two months after the wall was constructed by TrustMe, it started sagging and there was water seepage. Not long after, the wall collapsed. Zachary went online and did a search on TrustMe and discovered many netizens complaining about TrustMe. An ex-employee even blogged that the workers at TrustMe had never received any training in using RePlas, and no one from the German manufacturer had explained to them how to use RePlas. Advise Zachary on whether he can sue TrustMe for breach of contractual terms. In your analysis, identify and analyse the nature of the statements made by Mr. Lee, on behalf of TrustMe.
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