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Zappos is known as the 'gold standard' in customer care. Research Zappos company profile, and explain their marketing strategy.
Zappos is known as the 'gold standard' in customer care. Research Zappos company profile, and explain their marketing strategy.
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Organizational Behavior A Critical Thinking Approach
Authors: Christopher P. Neck, Jeffery D. Houghton, Emma L. Murray
1st Edition
1506314406, 978-1506314402
