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Zas customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department intuted 6,000 calls and incurred costs of
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Zas customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department intuted 6,000 calls and incurred costs of $100,000. 2.250 of these calls were for the company's whole retail divisions coses allocated to the retail division should amount to OM67,500 O $112.500 OM/500 $10.000 customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 6,000 calls and incurred costs of $180,000. If 2,250 of these calls wo any's wholesale operation (the remainder were for the retail division), costs allocated to the retail division should amount to 67.500 112,500 247,500 00,000
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