Question: Zeinab has been asked by her supervisor to speak with an angry customer who claims that they never received notification of a change in the
Zeinab has been asked by her supervisor to speak with an angry customer who claims that they never received notification of a change in the terms of service agreement. Zeinab learned that an automated "read receipt" was received, showing that the customer opened the email with the new terms of service outlined. What action will Zeinab now take regarding this customer?
a repudiation
b obfuscation
c integrity
d nonrepudiation
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