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Zeta Department Store has developed the following information in order to develop a time - driven ABC model for its Accounts Receivable Department: Manual processing

Zeta Department Store has developed the following information in order to develop a time-driven ABC model for its Accounts Receivable Department:
Manual processing of invoice and cash receipt 1.0 hour
Electronic processing of invoice and electronic funds transfer 0.1 hour
Maintain customer file 0.5 hour
The time to process payments of customer invoices depends on whether the customer pays the bill manually or electronically, as shown above. The time to maintain each customer file is the same for all customers. The annual cost of the Accounts Receivable Department is $500,000 and the associated practical capacity of accounts receivable labor is 10,000 hours. The Accounts Receivable Department has six employees.
D.) Suppose half of Zetas Division 1 customers change their method of payment to electronic next year. How many hours of accounts receivable labor will it require for 1,000 customers, 2,000 manual invoices and 2,000 electronic invoices? How much will division 1 be charged for the accounts receivable function? Will Zetas cost decrease because of the shift to 50% electronic invoicing in Division 1?

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