Ziafat is a restaurant with multiple chains all across Pakistan.Its deal in fusion food therefore it is popular among foodies.After the first wave of COVID 19 the staff was advised to followthe SOPs during the working hours. Unfortunately, the staff showednegligence and failed to follow the standard SOPs. Consequently,the staff members got affected and spotted while an inspection teamvisited unannounced at different outlets of Ziafat. The restaurantwas slapped a heavy fine along with shut down of some outlets.TASK: Assume that you are Mr.Komail Raza and writing a letter (inFull Block Format) to Mr Zia Umar. Mr Zia Umar, the head of theregional operational manager, hired a consultant to help Mr ZiaUmar to revive the situation. Mr Komail Raza, the consultant, wasasked to suggest some ways to overcome the issue and rebuild regainthe confidence. Maximum Marks (10)

Assessment Rubric:

Content/Ideas/Relevance: 04

Structure of the email (Format, Introduction, Body &Conclusion): 04

Language (Formal, Accuracy of grammar and sentence structure):02