GO SHOPPING Go to a store, observe the security measures in the store, and talk with a manager about the store’s loss prevention program.

• Are there surveillance cameras? Where are they located? Are the cameras monitored, or are they just there to thwart shoplifting?

• What is the store’s policy against shoplifters?

• What are the procedures for approaching a suspected shoplifter?

• What roles do sales associates and executives play in the security programs?
• Is employee theft a problem? Elaborate.
• How is employee theft prevented in the store?
• How is customer service related to loss prevention in the store?
• What is this retailer doing well in terms of security and loss prevention, and in which areas should it improve its policies and procedures?