What are Neiman Marcuss (www.neimanmarcus.com/) and PetSmarts (www.petsmart.com/) bases for sustainable competitive advantage? Are these attributes sustainable

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What are Neiman Marcus’s (www.neimanmarcus.com/) and PetSmart’s (www.petsmart.com/) bases for sustainable competitive advantage? Are these attributes sustainable or easily copied? LO6-3

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