b. After the control limits were established, a sample was taken and four applications were found to
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b. After the control limits were established, a sample was taken and four applications were found to have mistakes. What can we conclude from this?
No. of Applications with Errors 1 2 2 2 3 1 4 3 5 2 Sample
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Service Management Operations Strategy Information Technology
ISBN: 9780073403359
7th Edition
Authors: James A Fitzsimmons Mona J Fitzsimmons
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