c. Later, another sample of 100 was taken. After the accuracy of the tests was established, 10
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c. Later, another sample of 100 was taken. After the accuracy of the tests was established, 10 samples were found to have been analyzed incorrectly. What is your conclusion about the quality of this service?
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Related Book For
Service Management Operations Strategy Information Technology
ISBN: 9780073403359
7th Edition
Authors: James A Fitzsimmons Mona J Fitzsimmons
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