Compromising the level of service meant that customers would have to wait, which would translate in this

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Compromising the level of service meant that customers would have to wait, which would translate in this case into lost revenue for the customer (and, indirectly, for Xerox).

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Service Management Operations Strategy Information Technology

ISBN: 9780073403359

7th Edition

Authors: James A Fitzsimmons Mona J Fitzsimmons

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Question Posted: Nov 13, 2024 05:00 AM

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Compromising the level of service meant that customers would have to wait, which would translate in this case into lost revenue for the customer (and, indirectly, for Xerox).
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Compromising the level of service meant that customers would have to wait, which would translate in this

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Service Management Operations Strategy Information Technology

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