Question 1 How does the Six Sigma approach seem to differ from the TQM approach adopted

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Question 1 – How does the Six Sigma approach seem to differ from the TQM approach adopted by the company almost 20 years ago?

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Operations And Process Management Principles And Practice For Strategic Impact

ISBN: 9780273718512

2nd Edition

Authors: Nigel Slack , Stuart Chambers , Robert Johnston , Alan Betts

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