Tape record an interview with someone such as a coworker, friend, or spouse.

Focus on an issue or challenge faced right now by that person. Diagnose the situation to determine if you should be a coach or a counselor. (Our bet is that it will be the latter.) Conduct a conversation in which you apply the principles of supportive communication discussed in the chapter. (The Rejected Plans case provides an example of such an interview.) Use the tape to determine how you could improve your own supportive communication skill.

AppendixLO1