Volunteer to serve as a mediator to resolve a conflict between two individuals or groups. Using the guidelines for implementing the collaborative approach to mediation, outline a plan of action prior to your intervention. Be sure to consider carefully whether or not private meetings with the parties prior to your mediation session are appropriate. Report on the situation and your plan. How did you feel? Which specific actions worked well? What was the outcome? What would you do differently? Based on this experience, revise your plan for use in related situations.

AppendixLO1