Customer Complaints: Time The Customer Service Center in a large New York department store has determined that
Question:
Customer Complaints: Time The Customer Service Center in a large New York department store has determined that the amount of time spent with a customer about a complaint is normally distributed, with a mean of 9.3 minutes and a standard deviation of 2.5 minutes. What is the probability that for a randomly chosen customer with a complaint, the amount of time spent resolving the complaint will be
(a) less than 10 minutes?
(b) longer than 5 minutes?
(c) between 8 and 15 minutes?
AppendixLO1
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Related Book For
Understandable Statistics Concepts And Methods
ISBN: 9780357719176
13th Edition
Authors: Charles Henry Brase, Corrinne Pellillo Brase
Question Posted: