Ambient scents effect food choices. Managers of retail stores, hotels, and supermarkets often use ambient scents to

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Ambient scents effect food choices. Managers of retail stores, hotels, and supermarkets often use ambient scents to increase sales and influence buyers’ choices. The Journal of Marketing Research (February 2019) published a study that investigated whether food-related ambient scents had an effect on consumers’ product choices. At a supermarket, the researchers compared two ambient scents–chocolate chip cookie (the indulgent scent) and strawberry (the non-indulgent scent). Each scent was run for one hour. At the end of the hour, all purchases at the store were classified as either healthy (e.g., fish and fruit), unhealthy (e.g., candy and ice cream), or neutral/nonfood. The number of products purchased in each category for both the indulgent and non-indulgent scents are summarized in the next table. Construct side-by-side bar charts to compare the percentages of food choices for the indulgent and nonindulgent scents. According to the researchers, “exposure MBAJOB MALL AMBIENT to an indulgent (vs. non-indulgent) ambient scent leads to lower (higher) degree of unhealthy (healthy) food purchases.” Do you agree? Explain. Scent Total Number Purchased Unhealthy Healthy Neutral Indulgent (Cookie) 292 86 (29.5%) 114 (39.1%) 92 (31.3%) Nonindulgent (Strawberry) 527 240 (45.4%) 135 (25.7%) 152 (28.9%) Source: Biswas, D. & Szocs, C. “The Smell of Healthy Choices: Cross-Modal Sensory Compensation Effects of Ambient Scent on Food Purchases”, Journal of Marketing Research, Vol. 56, No. 1, February 2019 (adapted from Table 3.B).

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Statistics For Business And Economics

ISBN: 9781292413396

14th Global Edition

Authors: James McClave, P. Benson, Terry Sincich

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