Many American industries have adopted a participative management style utilizing self-managed work teams (SMWTs). SMWTs require that

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Many American industries have adopted a participative management style utilizing self-managed work teams

(SMWTs). SMWTs require that employees be trained in interpersonal skills such as listening, decision-making, and conflict resolution (Quulity Munagement Journul, Summer 1995). Survey data were collected from 114 AT&T employees who work in one of fifteen SMWTs at an AT&T technical division. Thc workers wcre divided into two groups: (1) those who reported positive spillover of work skills to family life and (2) those who did not report positive work spillover.The two groups were compared on a variety of job and demographic characteristics, several of which are shown in the table below. (All but the demographic characteristics were measured on a 7-point scale, ranging from 1 = "strongly disagrce" to 7 = "strongly agree"; thus, the larger the number, the more of the job characteristic indicated.) Fully interpret the result for each characteristic. Which job-related characteristics are most highly associated with positive work spillover?

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Statistics For Business And Economics

ISBN: 9780130272935

8th Edition

Authors: James T. McClave, Terry Sincich, P. George Benson

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