A team is in a problem-solving phase in which the objectives and responsibilities have been established but the state of the current system has not been measured. According to Chapter 2, which method(s) would be obviously helpful (i.e., the method description mentions related goals)?

a. SPC charting

b. Gauge R&R

c. DOE

d. Answers in parts “a” and “b” are both correct.

e. Answers in parts “a” and “c” are both correct.