The mission statement of the Teen Crisis Center reads:

The mission of the Teen Crisis Center is to assist troubled youth through counseling and educational programs designed to make positive changes in their lives. We strive to help teens cope with legal, medical, and emotional difficulties.

The director of the Teen Crisis Center knows that foundations and donors will want to see evidence regarding the extent to which the goals laid out in the mission statement are being met. Provide several performance measures that would help the director track the center’s progress.