=+5. In view of the findings after the Herald of Free Enterprise disaster at Zeebrugge in March

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=+5. In view of the findings after the Herald of Free Enterprise disaster at Zeebrugge in March 1987 and the Estonia disaster in 1994, how does a company such as P&O (the owners of the Herald) balance the extra costs involved in additional safety measures with the need to be competitive internationally, and the time added on to voyages by more rigorous safety procedures with customer irritation if they are delayed unnecessarily?

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Strategic Management Awareness And Change

ISBN: 9781844800834

5th Edition

Authors: John L. Thompson , Frank Martin

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