Opening Vignette Exercise: The opening vignette describes the workforce planning process at Black Hills Corporation. One of the biggest planning challenges the company identified was retaining its experienced employees, particularly for its highly specialized skill needs that are difficult to find and for technical positions in which it takes longer for new hires to become productive. Because experienced employees are critical to Black Hills’ ability to operate efficiently, it must retain as many workers as it can, and also ensure that their knowledge is transferred completely to new employees. The company’s growth strategy also means that its need for employees is increasing.

Working in a group of three to five students, develop action plans for Black Hills to both retain its existing employees and ensure the complete transfer of knowledge to its new hires. Be prepared to share your ideas with the class.