Opening Vignette Exercise: This chapter’s opening vignette described how Caribou Coffee discovered the importance of carefully staffing its store manager positions. Working in a group of three to five students, address the following questions.

Feel free to use the Internet or other resources if you need additional information. Be prepared to share your ideas with the class.

a. Describe three staffing goals that would reinforce Caribou’s desire to hire the best store managers.

b. How else can Caribou Coffee ensure that its staffing strategy for store managers is integrated with the firm’s other HR functional areas?