What primary questions/hypotheses would you investigate? Based on the list of factors identified by the consultants, how

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What primary questions/hypotheses would you investigate?

Based on the list of factors identified by the consultants, how would you go about designing a study for the most effective call centre?

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Management And Business Research

ISBN: 9781446296578

5th Edition

Authors: Mark Easterby-Smith, Lena J. Jaspersen, Richard Thorpe, Danat Valizade

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