3. An employee explains to her supervisor that her performance has been slipping because she has been distracted and frightened by threats from her former husband.

a. Should the supervisor counsel the employee about her job performance? Explain.

b. Should the supervisor counsel the employee about the threats from her former husband?

Explain.

4. While counseling an employee, a supervisor made the following statements. What is wrong with each statement? What would be a better alternative for each?

a. “Your laziness is becoming a real problem.”

b. “Knock off the shouting! The way your performance has been lately, you have no right to be angry.”

c. “What you need to do is to take this job more seriously. Just focus on getting your work done, and then we won’t have a problem.”