Everything we do revolves around the decisions we make. Supervisors like Lori, the college student, encounter many situations that force them to carefully analyze the available information and ponder various courses of action. Supervisors must find solutions for problems that result from changing situations and unusual circumstances. Decision making is a choice between two or more alternatives, and the decisions made by supervisors significantly affect departmental results.

Appreciative inquiry (AI) is a cooperative search for the best in people, their organizations, and the environment around them. At the heart of AI is asking questions.

Decision making is a skill that can be learned.

Organizations are giving employees a more active role in decision making today. A decision made today often sets a precedent for decisions made tomorrow. P-698