It is important for people to understand and be able to perform statistics in a TQM environment

Question:

It is important for people to understand and be able to perform statistics in a TQM environment because:

a) statistics are the key to understanding qualitative methods

b) it is really not important for people to understand and be able to perform statistics in a TQM environment

c) statistical calculations are used to measure and track process variance

d) it is a key part of being able to be promoted in an organization

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