June Pearson was just promoted to supervisor of the bookkeeping department at an insurance company. According to the company’s schedule for appraising performance, she needs to conduct an appraisal of Ron Yamamoto, one of the employees, only a month after she started the job. Pearson cannot find any records of goals established for Yamamoto, so she asks his peers and others with whom he has contact to describe his performance. On the basis of this information, Pearson completes an appraisal form and conducts an interview.

a. Which steps of the systematic approach to appraising performance has Pearson omitted?

b. How do you think Yamamoto will react to this interview?

c. Can you think of anything else Pearson could have done to improve this particular appraisal? Explain.