Trust is a key element in interactions between leaders and followers, an element that Stephen Covey relates to alignment, the process of working together in harmony. Unfortunately, lack of trust is a growing concern in the workplace, which workers attribute to their leaders inconsistent behavior, lack of concern for workers, favoritism, and poor communication.

Supervisors can build trust with employees by using excellent listening and communication skills, being authentic, and making sure that their words and actions reflect integrity.? LO857