What is wrong with each of the following objectives? Rewrite each objective so that it has the

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What is wrong with each of the following objectives? Rewrite each objective so that it has the characteristics of an effective objectives.

a. Improve the procedure for responding to customer complaints.

b. Meet or exceed last year’s sales quotas.

c. Minimize the number of parts that are defective.

d. Communicate clearly with patients.

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