1.If you were the CEO of Sandstrom Products, how would you motivate employees like Leo Henkelman to give their all to the company? Is high motivation even possible in this kind of routine manufacturing operation? After 13 years at Sandstrom Products, a manufacturer of paints and coatings, Leo Henkelman was thinking about quitting. He’d started as a paint runner, the lowest job in the plant, and worked his way up to a mill operator position. Henkelman spent his days mixing paints in a giant blender, following formulas supplied by the lab. As he gained knowledge and experience, he came up with a lot of good ideas for improving formulas, yet the people in the lab continually ignored his suggestions. ‘It was like they hired me from the neck down,’ he said. ‘Warm body, strong back, weak mind.’ Increasing pressure from quality-conscious customers multiplied the frustration he shared with most of the operators, who felt powerless to change anything