A local fast-food restaurant wants to analyze its drive-through window. At this time, the only information known

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A local fast-food restaurant wants to analyze its drive-through window. At this time, the only information known is the average number of customers in the system (4.00) and the average time a customer spends at the restaurant (1.176 minutes). What are the arrival rate and the service rate?

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ISE Operations And Supply Chain Management

ISBN: 9781260575941

16th International Edition

Authors: F. Robert Jacobs, Richard B. Chase

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