What is the term used for the situation where a potential customer arrives at a service operation

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What is the term used for the situation where a potential customer arrives at a service operation and decides to leave upon seeing a long line?

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ISE Operations And Supply Chain Management

ISBN: 9781260575941

16th International Edition

Authors: F. Robert Jacobs, Richard B. Chase

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Question Posted: Jul 03, 2024 10:03 AM

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What is the term used for the situation where a potential customer arrives at a service operation

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ISE Operations And Supply Chain Management

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